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FAQ's

REGISTRATION/PAYMENT QUESTIONS

1) What is your cancellation policy?

Cancellation for any reason prior to May 15th results in a $50 non-refundable registration fee.  Refunds will only be given if you cancel prior to the balance due date of May 15th.

Cancellations after the May 15th balance due date will receive a Total Performance Swim Camp “voucher” for all camp tuition payments made, valid through the 2018 camp season. Your camp credit can be applied to any Total Performance Swim Camp and is transferable to an immediate family member.

Your $250 deposit is due upon registering.  If you chose to pay the deposit only at this time, we will automatically process your final balance from your credit card between May 15-31.  All registrations after May 15th require payment in full.

2) How do I register a camper?

  1. ONLINE - You can register online for any of our camps by clicking the Register Online button on this website and then charge either the camp deposit or the full payment. We accept Visa, Mastercard and Discover. We do not accept American Express.
  1. BY MAIL- Print a copy of our Paper Registration Form from the Forms page of our website, complete the form and then mail it, along with your check or money order, to the address included on the form. (Checks payable to Total Performance Sports Camps, LLC)

3) Are the camps open to boys and girls of all ages?

Our Competitive Stroke Camp is for competitive swimmers ages 10-18 years and accommodates all levels. Please note, this is not a learn-to-swim camp.  Competitive Stroke Campers should have completed at least one season of competitive swimming and know how to do all four strokes.

The Elite Camps are open to all swimmers ages 13-18, however, due to the competitive nature of the camp, the rigor of the practices and the talent of the campers who attend, we recommend prospective campers have AAA times (based on the National USA time standards) in their specialty.  Click here for AAA times.

4) Do I have to pay the full camp tuition at the time of registration?

No. In order to submit an online registration, a credit card deposit of $250 is required on our secure website.

The remaining balance of the camp tuition is due by May 15th.  We will automatically process your final camp payment with your credit card on-file in our secure website between May 15-31.  Please make sure your credit card is up-to-date in our system before May 15th.

5) Can I pay with a check?

Yes.  Make checks payable to Total Performance Sports Camps, LLC.

If you are paying by check, call camp administrator, Anne, (740-398-4464) who will assist you with bypassing the required credit card payment during registration.  Please note that your child’s camp spot will not be reserved until your $250 deposit check is received.  If you are submitting a paper application, you must mail a check for the $250 deposit amount or the full tuition amount with your application.

6) Do you have any discounts?

Returning Camper Discount ($15) – for any camper who has attended a Total Performance Swim Camp in prior years (discount does not apply for siblings of former campers).

Team Discounts ($35 or $50 depending on number of campers) – for teams sending 6 or more campers. The Team Discount Application is due by March 31st in order to receive the discount.  To access the form and learn about terms and conditions click this link.

7) How does the Waitlist work?

When a camp sells out, we open our waitlist. Campers are taken off the waitlist in the order registrations were received if we have openings due to cancellations. Therefore, a spot off the waitlist is not a guarantee. To ensure your spot, we recommend registering months in advance.

8) The minimum age to attend is 10 years old. Can you make an exception for my 9-year old to attend?

Occasionally we make exceptions if the parent is confident that their child will be fine completing two swimming workouts per day, and that they will not be homesick being away from home and staying in the dorms. Our biggest concern is for the well-being and happiness of our campers. We do not want to put a camper in a situation where they are so homesick that they have to withdraw from the camp.

 

HEALTH AND CAMP POLICY QUESTIONS:

1) What is your policy for handling my child’s medications?

All prescription medications are given to your child’s counselor and will be distributed as prescribed and according to parent instructions.  Over the counter medications can be given to the counselor or left to the camper depending on the age of the camper and/or parent's preference.  Any medications coming to camp with your child should be communicated in advance via email and listed on the medical forms.

2) What is the phone and wifi policy?

Campers should bring cell phones with them to camp. Campers without cell phones may receive messages from home via counselors' cell phones or by e-mail sent to the Kenyon Camp Director or the Calvin Camp Director. If circumstances warrant, the camper may be allowed to make calls home via the dorm counselors' or camp director's phone. We do ask that you reserve the use of staff phones to essential communications. Total Performance is not responsible for lost personal items, so we recommend locking phones in the dorm rooms during the day. Phones being used during camp activities may be confiscated by staff member until activities are done for the day.  Kenyon College and Calvin College have free public wifi access.  We do NOT recommend campers to bring a laptop.

3) What happens if my child loses his/her key?

Kenyon College has a $150 lost key charge for any camper who loses their room key. Calvin College has a $50 charge for lost keys.  Any such amount owed by a camper will be billed to his/her parents after the conclusion of the camp session.

 

ROOMING / HOUSING QUESTIONS:

1) Do you have triple rooms? Can three campers room together?

Kenyon Camp: Unfortunately, we are not able to accommodate triples, unless we have an odd number of campers so that we do not have a camper in a room by themselves. We can accept requests for a camper to be placed in a room next to his/her friends, and we will do our best to accommodate those requests.

Calvin Camp:  We are able to accommodate triple requests as campers live in dorms that are set up as suites.

2) If my child comes to camp without a roommate, what happens?

In this situation, we match campers to the best of our ability according to their age, ability level, and if possible geography (if they are from a similar area).  We do our best to place campers in a hall with other campers of their similar age so they don’t feel out of place.  In the Elite Camps, many campers come to camp without roommates. In the Competitive Stroke Camp, some campers come without a roommate each year.

3) When will we find out roommate assignments?

If a camper does not have a roommate request and is matched with another camper without a request, you will find out who your roommate is at check-in.  Otherwise, we honor all roommate requests if your campers request each other. If your roommate request changes prior to the start of camp, please email Anne Rueppel as soon as possible so we can make the appropriate changes.

4) Do the dorms have air conditioning?

No, the dorms do not have air conditioning. Be sure to check the weather forecast before packing for camp.  We recommend bringing a small fan.

 

TRAVEL RELATED QUESTIONS:

1) What should I do if I am running late for, or will miss the camp’s check-in?

If it is a necessity to be late, we will do our best to make accommodations.  Please let us know as soon as possible so we can make necessary arrangements.

The schedule on the first day is busy, and with late arrivals, we cannot guarantee that we will be able to do important testing or videotaping.  It is recommended that you arrive on time if at all possible.

2) What is your airport pick-up and drop-off policy?

IMPORTANT: Please note that Total Performance is NOT able to arrange transportation for children considered “Unaccompanied Minors” by any airline.  For most airlines, Unaccompanied Minors are children under the age of 16 (please read the policies of your airline of choice…some links are provided). Campers who are considered unaccompanied minors by the airline must fly with a parent or have a designated family member or guardian pick them up at the gate as required by “Unaccompanied Minor” airline policies.  Total Performance staff members cannot be the designated person to do gate pick-ups for unaccompanied minors.   

Total Performance can arrange transportation for campers who are old enough to fly on their own and get themselves to baggage claim WITHOUT a gate pick-up.  

Unaccompanied Minor Policies by Airline (PLEASE REVIEW BEFORE BOOKING YOUR CHILD’S TRAVEL):

American Airlines - https://www.aa.com/i18n/travel-info/special-assistance/unaccompanied-minors.jsp

Delta - http://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/children.html

Jet Blue - http://bit.ly/1kiwmE1

South West - https://www.southwest.com/html/customer-service/family/index.html

United - https://www.united.com/web/en-US/content/travel/specialneeds/minors/default.aspx

3) How should I book my child’s airport travel?

Kenyon Campers:  Campers attending swim camps at Kenyon should fly in and out of the Columbus International Airport (CMH). A fee of $75 will be charged for the round trip transportation or $40 one-way transportation. This is payable at the time of registration or later with the remaining camp fee.  If interested in the service, please schedule your flight to arrive some time before 11:00 a.m. and your departure after 3:00 p.m. the last day of camp for Elite Campers or 5:00 p.m. for Competitive Stroke campers.

Calvin Campers:  Campers attending swim camp at Calvin should fly in and out of the Gerald R. Ford International Airport in Grand Rapids (GRR). A fee of $50.00 will be charged for the round trip transportation; $25.00 for one-way transportation. This is payable at the time of registration or later with the remaining camp fee.  For the Calvin camp, please schedule your flight to arrive some time before 12:00 noon and your departure after 4:00 PM.  This fee can be charged to your credit card, if you wish.

Please forward a copy of your detailed flight itinerary by May 1st (including connections) to Anne Rueppel, Camp Administrator, in order to reserve shuttle transportation.

What to expect at the airport: The shuttle pick-up will meet in the baggage claim area in either airport at a designated pick-up times. Look for a Kenyon or Calvin representative holding a sign. Campers will hang out in the baggage claim area for one hour to wait for other campers to arrive, and then the shuttle will depart for campus. Should your flight be delayed beyond an hour, call the Kenyon Camp Director or Calvin Camp Director who will make the necessary arrangements for a special pick-up.

For the return shuttle service to the airport, a counselor goes to the airport (following the shuttle) and helps the campers check-in for their flights.  The counselor stays at the airport until ALL flights are in the air, just in case there is a delay or cancellation. In the event of a delay or cancellation, the counselor will wait at the airport as long as it takes, or help make new flight arrangements if necessary.

4) I’m Driving to Camp - When and where do I drop off my camper?

Kenyon Camps - Check-in goes from 12:00 p.m. - 1:15 p.m. You are welcome to check-in at any time during that window. If you are using a GPS, you can plug in the following address:

208 College Park Street
Gambier, Ohio 43022

Calvin Camp - Camp check-in goes from 2:00 p.m. to 2:30 p.m. If you are using a GPS, you can plug in the following address:

3195 Knight Way
Calvin College
Grand Rapids, MI 49546

5) My camper needs to stay on campus between camp sessions?

In most cases we do not have sufficient staff on campus to stay with campers between sessions.  Special requests are considered on a case-by-case basis.

 

FOOD RELATED QUESTIONS:

1) My child is gluten free/vegetarian/has severe food allergies. Can the dining hall accommodate him/her?

Yes, both the Kenyon and Calvin dining halls are able to accommodate our campers with allergies or special dietary needs/restrictions. 

If your child has severe allergies, please send our Camp Administrator, Anne Rueppel, with a detailed email listing all the different foods that your child can and cannot eat so we can inform dining services and have what he/she needs. On nights when we have a pizza party or camp BBQ; arrangements will be made for a counselor to take your child to the dining hall so they can get some food-to-go and re-join the rest of the group.

2) Do the campers eat in the dining hall?

Yes, the campers have three all-you-can-eat meals in the college dining halls with the exception of the pizza party night and the camp picnic/BBQ night.

3) Can my child bring food/snacks with them to camp?

Yes, campers are allowed to bring non-perishable snacks to camp with them.  Perishable snacks are not permitted in the dorm rooms because there are no refrigerators, and Total Performance can be fined by the college for any food or drink related messes.  Any fines for extreme messes/property damage will be billed to parents’ accounts.

 

4) Are there vending machines in the dorms?

Yes, the dorms have vending machines for drinks and snacks. Vending machines have your typical vending machine items: candy, chips, sodas, water, and a few healthy choices mixed in.

 

DAY-TO-DAY CAMP QUESTIONS:

1) Can parents stay on campus and watch practices?

Parents are welcome to come and watch the timed swims and videotaping on the first day of camp after check-in, as well as the Total Performance Time Trials on the last day of camp for the Competitive Stroke campers and the final benchmark on the last day for the Elite Campers.

Our experience has shown that parent drop-ins during the week can make homesickness worse for younger campers.  If homesickness is not a concern, parents may watch practice sessions from the stands in the natatorium, but are not allowed on deck or in the locker rooms. Additionally, Total Performance will not coordinate meet-ups between parents and campers because their schedule is too busy.

2) What does Total Performance do in cases of homesickness?

Counselors keep the campers really busy with fun activities when not in the pool and they are trained on how to help homesick children.  Additionally, we advise parents not to call too much during the week and definitely discourage parents dropping in to visit their camper.  Experience has shown that it makes the transition away from home harder for a child who is homesick.

3) How are campers supervised?

The campers are very well supervised --- no one is allowed to go anywhere on a campus by themselves, even during free time. A camp counselor always accompanies campers during all camp activities. The campers move from venue to venue in small groups led by the camp counselors. Our camp locations are small campuses with intimate environments where safety is our priority.  This one-on-one time with camp counselors gives our campers a unique opportunity to hang-out with and learn from collegiate swimmers who passionate about swimming and sharing their knowledge and experience with the campers.

4) Suggested Packing List

Total Performance will provide all necessary swim equipment (kickboard, pull-bouy, etc). Campers should bring the following:

  • Small Fan
  • 2 Swim Suits
  • 2 Swim Caps
  • 2 Pair Goggles
  • 1 Pair of Gym Shoes
  • 5 Pair Socks
  • 1 Swim Bag
  • 1 Water Bottle (name on it)
  • 1 Sweatshirt
  • 1 Pair Long Pants
  • 5 T-shirts
  • 3 - 4 Pair Gym Shorts
  • Underwear
  • Laundry Bag
  • 2 Large Towels
  • Personal Toiletries
  • Notebook and Pen
  • Cell Phone
  • Alarm Clock
  • Umbrella
  • Bed Linens - Twin Extra Long
  • Blanket and Pillow - Optional
  • Spending Money - Optional ($20 - $40 Sufficient)

 

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